IT Help

Student Help Desk

The Student Help Desk is a campus resource designed to help students resolve non-hardware related computer problems. The Student Help Desk program is a service designed for and operated by students. They provide quick answers to common questions and  resolve student computing and networking problems. This is a free service staffed by students who are interested in helping their fellow students with computing technology.

Services provided:

Software and Hardware

  • Operating System installation and configuration
  • Troubleshooting software issues
  • Computer maintenance and clean-up
  • Software consulting

Email

  • Email Client setup and configuration
  • Changing or resetting email passwords

Anti Virus

  • Virus removal
  • Troubleshooting Anti-Virus software issues

Other

  • Telephone workorders
  • Cable workorders

Walk-In Services:

  • File Recovery