IT Help

IT Help
Student Help Desk

FAQ's About Information Technology for New Faculty

IT supports all faculty and academic staff with any and all information technology issues (computers, email, telephones, training, network, labs, AV, web pages, etc.). Here are some frequently asked questions which should help you get started:

Please visit the links on the left or call the Help Desk at x3030 for more information.

1. What IT services will be automatically set up for me?
The following will be automatically set up for you: email, network file storage space, telephone, MeetingMaker (calendar, meeting scheduler), hardware & software. See more information on these automatic services
2. How can I access my email from off campus?
Use these instructions to configure your mail program for Bowdoin's mail server OR you can use webmail: http://webmail.bowdoin.edu
Other useful information about Using Netscape 7


3. How can I get information about my classes?
Use Bearings


4. What computer training is available at Bowdoin?
See a list of current IT trainings
5. For what software does Bowdoin have a site license?
List of academic software
All other software
6. What software is installed on computer lab PC's?
Software installed on General Use Lab computers
Software installed on Restricted Use Lab computers
Software installed on Coles Tower Multimedia Lab
7. How do I acquire more software/hardware for my computer?
Acquire more software and hardware
Specifications of Bowdoin's featured hardware
8. How can I use my start up funds to get more hardware and software?
For help, please contact Sarah Morgan (smorgan@bowdoin.edu), Technical Purchasing Coordinator.
9. Can I borrow hardware and if so, what is available?
Visit the IT Equipment Loans page or contact Mike Roux (mroux@bowdoin.edu) for more information
10. Who can help me with course projects that integrate technology?
Contact Jennifer Snow (jsnow@bowdoin.edu), Nancy Grant (ngrant@bowdoin.edu), Andrew Currier (acurrier@bowdoin.edu) or Tina Finneran (cfinnera@bowdoin.edu) in IT
11. How do I access network file servers?
Directions for accessing the "microwave" server for personal and department files and for course and research files
12. How can I share files with my students and research team members?
You can store files that you want to share with your students or research team on the "microwave" server. Please contact Nancy Grant (ngrant@bowdoin.edu) at IT to set it up.
13. What Multimedia Labs, resources and project support are available to me and my classes?
Information on multimedia services at Bowdoin
14. How do I reserve a computer lab for my class (during or outside my scheduled class time)?
Information about computer labs and how to reserve them
Note: If you need a computer lab for every class meeting, please email Joanne Levesque (jlevesqu@bowdoin.edu) in Student Records.
15. How can I get training to use the AV/computing equipment in my classroom?
Contact Don King (dking@bowdoin.edu) at AV to schedule a training session.
16. What resources does the Language Media Center provide?
Information about the LMC
17. What phone services are available to me and how do I set up my voice mail?
Information/instructions on all telecommunications services and resources
18. Where do I find information on library services for new faculty?
Library Services for Bowdoin College Faculty
19. To what on-line databases does the Bowdoin College Library subscribe?
List of on-line databases
20. How do I access on-line databases from home?
How to access databases from home
21. How do I set up electronic reserves for my courses?
Instructions on
electronic reserves
22. How do I connect Full Text to my Online Syllabus?
Directions
23. What support can Bowdoin give with my home laptop or computer?
See item #9 of the Faculty Computer Policy
24. What hardware and software benefits are available to employees for home use?
Employee Loan Program(hardware)
Home Software Agreement
25. What is Bowdoin's Information Technology Use Policy?
Faculty Computer Policy
Other IT policies